The parameter ‘Use Standard Notes’ needs to be enabled and standard notes are configured in Rental Counter > Config > Standard Notes
The benefit of having standard notes is that customers will receive more consistent information. It could also be used to promote other services that your company provides or for Sales promotion.
When the button is selected on the Rental Contract or Quote, the pre-configured notes will display, the user does have the option to exclude the standard notes by de-selecting.
Once standard notes are in use, they can’t be edited, so if the standard note is being used on a contract/quote the description field is locked.
Note: A change to the stationery would be required to include the printing of the standard notes.