What are the available quantities different for the same equipment item in the Add Rental Item screen?
The available quantity that displays in the Equipment Code drop down list is the ‘here and now’ value if the item were to be delivered right now, while the Available field (this is a locked field next to the Qty field) is the minimum quantity available value over the expected rental period.
Check the Service on Return checkbox for the relevant make/model on the Equipment Make/Model screen. When a new equipment item is created for this make/model, the Service on Return checkbox will be checked by default.
This could be related to the users’ security permissions. To fix go to Security > Menus then Equipment Management | Equipment Ledger | frmFleet Master and check UnLockEquipmentDescription.
To remove the link between the equipment and asset records:
- Select Equipment Management > Equipment Ledger > Views > Purchase Info
- Edit the Purchase Info record and delete the Asset Id