The ATO advises that it can take up to 72hrs for a response when an STP file has been submitted. We have found that normally successful responses are sent fairly quickly but errors normally take longer. If you have still not received a response after 72hrs, we suggest contacting Ozedi (or the company you use to transfer the file to the ATO) to ensure there aren’t any issues with their platform who may then refer you to ATO.

Tags: ATO, Payroll, STP

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